This can be done through the "Request Email Account for Department" service.
Access the service through the following link: 2000.psau.edu.sa
Select "Technical Services" > "Email Services" > "Request Email Account for Department."
Enter the required information > Submit the request.
The request will be received and processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.
This can be done through the "Increase Email Storage Capacity" service.
Access the service through the following link: 2000.psau.edu.sa
Select "Technical Services" > "Increase Email Storage Capacity" > "Request Service."
Enter the required information > Submit the request.
The request will be processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.
This can be done through the "Request Smartphone Link" service.
Access the service through the following link: 2000.psau.edu.sa
Select "Technical Services" > "Phones and Communications" > "Request Smartphone Link."
Enter the required information > Submit the request.
The request will be received and processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.
This can be done through the "Request New Digital Service" service.
Access the service through the following link: 2000.psau.edu.sa
Select "Technical Services" > "Systems and Electronic Services" > "Request New Digital Service."
Enter the required information > Submit the request.
The request will be received and processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.
This can be done through the "Request Credit" service.
Access the system through the following link: https://sms.psau.edu.sa/
Select "Request Credit" > Enter the required information > Submit the request.
The request will be received and processed by the relevant personnel in the General Directorate of Information Technology after the necessary approvals.
To request credits for the first time: The form must be filled out and approved by the authorized person in the department, then sent through the transaction management system to the General Directorate of Information Technology.
SMS messages can be sent using the "Dhikrayni System" through the following link: https://sms.psau.edu.sa/.
This service is available to authorized personnel from the university’s employees and faculty members. Therefore, the sender must have the authorization to send messages through the "Dhikrayni System" and have sufficient SMS credits.
To request credits for the first time: The form must be filled out and approved by the authorized person in the department, then sent through the transaction management system to the General Directorate of Information Technology.
This can be done through the "Computer and Accessories Service," which is available to faculty members and employees for university-owned devices.
Access the service through the following link: 2000.psau.edu.sa
Select "Technical Services" > "Computer and Accessories Service" > "Operating Systems and Software" > "Request Service."
Enter the required information and the software needed > Submit the request.
The request will be received and processed by the relevant personnel in the General Directorate of Information Technology.
This can be done through the "Computer and Accessories Service," which is available to faculty members and employees for university-owned devices.
Access the service through the following link: 2000.psau.edu.sa
Select "Technical Services" > "Computer and Accessories Service" > "Operating Systems and Software" > "Request Service."
Enter the required information and the software needed > Submit the request.
Printer ink can be requested by the person authorized to "Request Material Disposal" in your department.
Use the "Mawared System" > "Request Material Disposal Service."
Submit a technical report so that a technician can inspect the device.
Access the service through the following link: 2000.psau.edu.sa
Select "Technical Reports" > "Submit a Technical Report" > "Request Service."
Describe the issue with the device and submit the request.
The technician will inspect the device, and if it's found to be defective, a damaged device report will be issued and sent to you.
You can then submit the report to the person authorized to "Request Material Disposal" in your department to request a new device using the "Mawared System" > "Request Material Disposal Service."
